The ideal candidate will be responsible for working in all areas of the business operations. In order to succeed in this role, you must have excellent communication and interpersonal skills.
Responsibilities
- Supervise junior staff and contractors in the operational parts of the business
- Coordinate orientation of new staff and on-going training and education of our current staff
- Implement pricing strategy and manage the business to aggressive growth goals
- Monitor operations performance and drive issue resolution as needed
Typically, the business services coordinator must be able to:
- analyze the structure of a business, how it uses technology and what its goals are
- identify problems within a business, including through using data modelling techniques
- communicate with senior people in organizations to find out what they hope to achieve
- formulate ways for businesses to improve, based on previous research
- persuade internal and external stakeholders of the benefits of new technology or strategies
- oversee the implementation of new technology and systems
- run workshops and training sessions
- Ensure continuity of work operations by documenting and communicating required actions to management; identifying irregularities; evaluating continuing needs
- Conducts research to develop, write, and update corporate policies, procedures, and methods; communicates developments to management
- Utilizes and implements new technologies, resources, and system redesign to carry out new projects; recommends re-deployment of designated resources
- Analyzes and implements cost-reduction measures, develops reporting procedures, and maintains workflow
- Systems and procedures are created and modified by analyzing operating practices; studying the use of microcomputers and software; evaluating personnel and technological requirements, and implementing changes
- Accomplishes department and organization mission by completing related results as needed.
Key skills for business analysts
- Commercial awareness
- Communication and interpersonal skills
- Time management and organizational skills
- Problem-solving skills
- Analytical skills
- Leadership and management skills
- An interest in, and understanding of, project management techniques and computing systems
Qualifications
- Bachelor\'s degree or equivalent
- 3+ years\' of relevant work experience
- General business skills including budget preparation, staff development, and training
- Requires reasoning ability and good independent judgment
- Proven work experience in other reputed companies
- Excellent knowledge of Microsoft Office and Google tools
- Experience with software and technical tools that are needed for your job
- Excellent communication, negotiating, and selling skills
- Prioritizing, time management, and organizational skills
- Ability to tailor presentations to the needs of the audience